We are committed to ensuring your complete satisfaction with your purchase. If you’re not happy with the product you bought, you can return it under the following conditions:
- Return Period
You can return any product within 15 days from the date of receipt. - Product Condition
The product must be in its original condition, unused, and in its original packaging (if applicable). Returns will not be accepted if the product has been used or damaged. - Shipping Fees
If the return is due to an error on our part or if the product is defective, we will cover the return shipping costs. If the return is due to a change of mind or a personal preference, you will be responsible for the return shipping fees. - Refunds
Once the returned product is received, your refund will be processed to the original payment method within [3] days. Please note that it may take additional time for the funds to appear in your account, depending on your payment provider. - Exchanges
If you wish to exchange a product, you can contact us to arrange for a replacement. The product must be in its original condition for exchanges to be processed. - Exemptions
Certain items, such as [examples of non-returnable products: health-related products, custom-made items, etc.], cannot be returned unless there is a manufacturing defect. - How to Request a Return
To initiate a return, please contact our customer service at [kirakasestore@gmail.com] with your order number and the product details. We will provide you with the necessary instructions to complete the return.
We are dedicated to providing the best shopping experience for you and are happy to assist with any questions or concerns.