Shipping Policy

Last Updated: November 30, 2024

Thank you for shopping at Kira Kase! We are committed to providing reliable shipping services to our customers across the United States. Please read our Shipping Policy carefully to understand how we handle and deliver your orders.

1. Shipping Methods and Timeframes

We offer shipping from multiple locations to ensure the best service for our customers. Delivery times vary based on the origin of the product:

  • From the United States: Orders are delivered within 2 to 7 business days.
  • From China: Delivery takes approximately 10 to 25 business days.
  • From Palestine: Delivery takes approximately 15 to 28 business days.

2. Order Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Processing time may vary during peak seasons, holidays, or due to unforeseen circumstances.

3. Shipping Costs

  • Free Shipping: We offer free standard shipping for all orders within the United States.
  • Expedited shipping options may be available for an additional fee at checkout.

4. Tracking Information

  • Once your order is shipped, you will receive a tracking number to monitor your shipment.
  • Tracking may not be available immediately but will be updated as soon as it becomes active.

5. Delayed or Lost Shipments

  • While we strive for timely delivery, delays can occur due to customs, logistics issues, or other unforeseen factors.
  • If your order does not arrive within the estimated timeframe, please contact us at support@kirakase.com for assistance.

6. Split Shipments

  • For orders containing multiple items, products may be shipped separately based on availability and warehouse location.

7. Delivery Address Accuracy

  • Ensure your shipping address is complete and accurate to avoid delays or delivery issues.
  • We are not responsible for orders lost due to incorrect or incomplete addresses.

8. Restricted Shipping Areas

  • At this time, we only ship within the United States. We do not support international deliveries.

9. Customs and Import Duties

  • Orders shipped from outside the United States (e.g., China or Palestine) may be subject to customs processing. Any applicable duties or fees are the responsibility of the customer.

10. Tax Policy

As an international seller based outside the United States, we do not currently collect U.S. sales tax. Our business is registered outside the United States, and therefore, we are not required to collect sales tax for U.S. customers.

Please be aware that any taxes or customs duties that may apply to your order upon arrival in your country are the responsibility of the customer. These charges are not included in the total price of the item at checkout and will be assessed by the local customs authority.

By completing a purchase, you acknowledge that you are responsible for any additional taxes or fees that may be incurred during shipping and delivery.

11. Contact Us

If you have questions about your shipment or need assistance, please contact us at: